Frequently Asked Questions

Q: How does this work?
A: The state of California already has your genome. For a nominal fee, we will run your genome alongside your partner's genome and address your child's likelihood for over 4000 genetic diseases.

Q: How long does it take?
A: It's instant. You'll know within moments.

Q: Does my partner need to consent to the testing?
A: Yes. You will both have to sign electronically to consent for the test.

Q: What if I (we) get a low score?
A: Receiving a low score can mean many things. If you would like to discuss your results, we have genetic counselors available 7 days a week.

Q: I'm single. Can you pair me with someone I'd be perfect with?
A: Currently our service does not pair partners.

Q: Do you store my genome?
A: No. We access your genome to run our algorithms and give you results based on that. Our servers do not store your genome. For more information on our privacy policy, please contact customer care.